Simplify your office

For the Right Cost, Right Location Right Experts, and Right Quality

introduction

How our business work

Atena Services can help your company stay competitive in the marketplace by removing unnecessary liabilities and adding efficiencies in managing your business’ critical data sets while keeping your investment to a minimum. Atena Services can help your company stay competitive in the marketplace by removing unnecessary liabilities and adding efficiencies in managing your business’ critical data sets while keeping your investment to a minimum.

When you delegate, you’ll have absolute confidence that the results will be reliable and consistent. Our employees know they’re part of a team that has a reputation for reliable, quality results and a philosophy centered on improving the client’s bottom line.

Since we’re committed to cultivating an enlightened workforce, our employees know they can count on us for more than just jobs. They can expect support, promotion opportunities, and comprehensive benefits – so they’ll stay with us as long as it takes to achieve their goals.

This key aspect ensures that our clients can expect working with an efficient and engaged workforce, reaping the benefits of our approach without having to invest more time and money into hiring, training, retention strategies and culture management.

how it works

What We Do:

Back-Office Services

Our goal is to provide clients with premium quality data management services for their customized business needs. We do this by offering our clients the flexibility to meet their individual, unique needs now – tailored through our needs discovery process – and far into the future – attainable through our approach towards connecting employee growth & development with our clients’ strategic goals.

Our data-management services include gathering and validating customer data, acquiring and processing new / currently unavailable data, integrating third-party databases into our matching solution, deploying hybrid or cloud environments, and acting as a resource center for information on available products, services, and solutions. We always strive to go beyond our present capabilities by constantly integrating a mix of cutting-edge technologies into our processes, so that our clients’ costs are kept at a minimum through the deployment of reliable, yet innovative solutions.

Call Center

For many, good customer service is the best business strategy and a key factor for their customers to become loyal advocates. By providing good customer service, you can demonstrate your concern for customers, build their confidence in you and your products or services. Let us be the premier resource for consumer advocacy and act on behalf of consumers to solve problems and identify opportunities.

Social Media Customer Service

With Arena Services, your customers can reach you 24/7 wherever they are on all social networks with the option to ‘surf’ between sites via your website, desktop and potentially mobile application. Moreover, you have the ability to react quickly when problems occur, improve constantly, analyze in-depth, react fast and change tactics when necessary.

offers

What We Have to Offer:

informations

The benefit from our service

Tax Advice & Compliance

We take care of your tax reports and make sure that you are in compliance with the regulatory bodies. Expert accountants will assess your accounts and make sure everything is up to code and on time. Our team will also offer tax advice to further benefit your company.

Offshore Management Services

We take care of all offshore management services as well as local representation with the relevant corporate bodies.

Regulation & Required Legislation

We take care of all your regulation needs. Focusing on the area of entry, we make sure your company complies with all the latest legislation and industry specific laws and requirements.

Company Relocation

Need to relocate? Our team will carry out the required research to give you a list of results of which locations are best fit for your company. We also help with staffing options and making sure all legislation is met.

Office Procurement

Let us find and setup your office space. We work with many real estate agents globally and have extensive knowledge of which areas are best suited for each type of business.

Data Digitization

We scan, index, and OCR or ICR your documents, so you can find them later without needing to re-input your data. Our services include any page count of document scanning with full OCR (Automatic), manual indexing with semi-automatic indexing, and entry of text from images on a selected page range.

Data Mining

We believe that every organization is entitled to competitive intelligence without having to compromise on service standards. Our extensive data mining services are application-oriented and have a high relevance quotient with businesses seeking reliable information.

Data Indexing

In a crowded market, our system is different. We are able to categorize and provide databases of all the attributes of any given product. Our tools help analyze information and make sense of it. Let us handle your data, so you can focus on the factors that drive the most revenue.

Data Entry

Atena Services provides automated data entry services, which help companies be more productive, improve data quality, and simplify information maintenance.

Data conversion

We offer comprehensive solutions to a range of business challenges. Our experts are trained to unearth valuable information, producing applicable, tailored, and insightful results throughout our clients’ business journey.

Order Loading

Put our decades of order and fulfillment management experience to work for you. Processing your customer orders and shipments efficiently can reduce the costs you pay, grow your customer base and it will also make your customers happier.

how it works

How We Do It

Scalability

We work with you to understand all aspects of your requirements, offering advice on a design that fits both your needs now and into the future, and acts as a solid foundation as the project develops, evolves and pivots. We have the flexibility to deliver a customized solution that can be adapted and scaled with your requirements even if they change during the course of the project.

Scalability

We work with you to understand all aspects of your requirements, offering advice on a design that fits both your needs now and into the future, and acts as a solid foundation as the project develops, evolves and pivots. We have the flexibility to deliver a customized solution that can be adapted and scaled with your requirements even if they change during the course of the project.

Customized Approach

Our services are built around your requirements, rather than us trying to implement a “one size fits all” service. This will ensure your project is delivered in a manner that has been specified and agreed upon by you both in terms of cost and quality.

Flexibility

Our rapid application development methodology allows us to put the right people and right processes in place at the right time. We can have an agile segment of the team acting on changing requirements while your current core team continues to complete foundational tasks without disruption or delay.

Flexibility

Our rapid application development methodology allows us to put the right people and right processes in place at the right time. We can have an agile segment of the team acting on changing requirements while your current core team continues to complete foundational tasks without disruption or delay.

Data Security

As a globally-competitive organization par excellence, data security has always been of paramount importance to us. Consequently, we have taken all necessary measures to ensure that your information is never compromised, while maintain sufficient redundancy to protect against all forms of data loss. Moreover, we are committed to protecting and securing your data from any threats of tampering by using the most advanced and innovative technologies.

informations

Who We Are

Backed by an international team of business analysts, Atena Services offers a suite of back-office outsourcing solutions that have helped over a thousand companies worldwide become more organized and operate in the most efficient manner possible. Furthermore, we thrive on customer satisfaction through Customized Solutions.

As such, our expert customer service representatives work hard to provide clients with the after-sale support they deserve. This is why our team is made up of friendly, dedicated customer care agents that dedicate their time to becoming an extension of your company’s culture. We will listen closely to understand your needs and wants so that we can provide the best service for your business. Whether it’s a $50 or $500 account, we will treat them all with respect and build a relationship that is forged on trust and loyalty.

The core of our work lies in delivering your data to you in the most accurate, timely, and reliable manner is the primary concern for what we call our administrative services. We are your on-demand backroom support team with the highest standards for data accuracy, cleanliness, and consistency towards streamlining your business’ operations.

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